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    Videotron Determined to Remain First in Customer Experience

    November 24, 2024 The latest annual report from the Commissioner for Complaints for Telecommunications Services proves again that Videotron is the leader in customer experience, as the Forrester Customer Experience Index also shows.* Videotron accounted for only 4.9% of all complaints about telecommunications…

    CBC Unveils the New Maison de Radio-Canada

    November 24, 2024 CBC/Radio-Canada’s Board of Directors has selected the Broccolini group to build the new Maison de Radio-Canada and Groupe Mach to purchase the western part of the large property currently occupied by the public broadcaster’s facilities. “This is a major milestone…

    Conservative Leadership Candidate Proposes ‘Scrapping’ CBC

    November 24, 2024 Conservative leadership hopeful Kellie Leitch is proposing to scrap the CBC if she manages to reach the Prime Minister’s Office. Leitch, whose leadership campaign made headlines when she proposed screening new immigrants for what she described as “anti-Canadian values,” now…

    Rogers Reports Complaints Drop for Fourth Consecutive Year

    November 24, 2024 Rogers had the biggest drop in customer complaints of any major telecommunications company in the annual report of the Commissioner for Complaints for Telecommunications Services, the industry watchdog for consumer complaints. “We know behind every complaint is a person and…

    Netflix Says it Makes ‘Substantial’ Investments in Canada

    November 24, 2024 Netflix makes “substantial” investments in film and TV productions in Canada and should not face regulation, argues the streaming company in a submission to Canadian Heritage’s public consultation on homegrown content in a digital world. The submission, filed Thursday, comes…

    Telecom Watchdog Received More Consumer Complaints About TV Services

    November 24, 2024 The country’s telecom watchdog says in its annual report that it received more consumer complaints about TV services than any other, despite those gripes falling outside its purview for nearly another year. The Commissioner for Complaints for Telecommunications Services  says it…

    Shaw Rocket Prize Winners Announced

    November 24, 2024   And the 2024 Shaw Rocket Prize Winners are… Kate & Mim-Mim Winner: Preschool (ages 5 & under) Production Company: DHX MediaProducers: Bob Higgins, Ken Faier, Asaph Fipke, Kirsten Newlands   Slugterra Winner: Children (ages 6-12) Production Company: DHX MediaProducers: Asaph Fipke,…

    CBC Should Focus on Public Affairs Says Conservative Leadership Hopeful

    November 23, 2024 Conservative leadership hopeful Maxime Bernier wants the CBC to refocus its mandate with fewer cooking shows, sporting events and Canadian knockoffs of popular U.S. programs. The Quebec MP says the Crown corporation should stick to its mandate by upgrading public…

    YMA Appoints New Members to Board of Directors

    November 23, 2024 Youth Media Alliance  is announcing the appointment of two new members to its board of directors: Laurent Guérin, Vice President, Chief Content and Digital Officer, Groupe Média TFO and Frank Falcone, President and Executive Creative Director. They take over from…

    Bell Media’s Wendy Freeman and Lainey Lui Among Canada’s Top 100 Most Powerful Women

    November 23, 2024 Bell today congratulates Mary Deacon, Chair of Bell Let’s Talk; Wendy Freeman, President of CTV News; and Lainey Lui, Co-host of CTV’s The Social and eTalk reporter on being named to Canada’s Top 100 Most Powerful Women 2024 by WXN.…