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Rogers Reduces Complaints by 65% in CCTS Mid-Year Report

Source: Daily News | 2016-03-30
Rogers again leads the industry in reducing the number of customer complaints to the CCTS. According to the 2024-16 mid-year report of the Commissioner for Complaints for Telecommunications Services, complaints from Rogers dropped dramatically...

Number of TV Complaints Supports Expansion of CCTS Mandate

Source: Daily News | 2016-03-30
Consumer demand for the services of the industry’s independent, impartial telecom complaints-handling body remained steady in the first half of this fiscal year, according to the second annual Mid-Year Report released today by the...

Cogeco Connexion Launches TV Offering Targeting Business Customers

Source: Daily News | 2016-03-30
Following the recent announcement of new TV bundles for consumers, Cogeco Connexion is proud to launch a TV offering specifically designed for small and medium-sized businesses and larger enterprises in Ontario and Québec. Cogeco...

CRTC Announces CCTS to Handle Complaints about Television Service Providers

Source: Daily News | 2016-03-17
The Canadian Radio-television and Telecommunications Commission  today announced that Canadians will be able to turn to the Commissioner for Complaints for Telecommunications Services (CCTS) for help in resolving issues about their...

Cogeco Connexion Takes Top Honours for Quality of Customer Service

Source: Daily News | 2016-03-14
Cogeco Connexion is pleased to announce that it has won four customer service excellence awards from the Service Quality Measurement Group (SQM) as part of the 17th North American Contact Center Industry Awards 2024. It won three awards in the...

SCTE Announces Energy-Efficient Solutions to Reduce Grid Dependency

Source: Daily News | 2016-03-08
The Society of Cable Telecommunications Engineers (SCTE), which operates globally as the International Society of Broadband Experts (ISBE), has implemented energy-efficient solutions that have reduced grid dependency by more than 200,000...

CRTC Welcomes New Era of Choice for Viewers

Source: Daily News | 2016-03-01
As of today, Canadians can subscribe to an affordable basic television package that costs no more than $25 per month. They will also have the option of supplementing this package with additional channels, either individually or in bundles of up...

CRTC Launches Communication Service Provider Digital Search Tool

Source: Daily News | 2016-02-19
In a dynamic communications marketplace, Canadians have choices in innovative communications service providers. The Canadian Radio-television and Telecommunications Commission   is helping Canadians find the providers that best meet...

Shaw Awards Scholarships Through Paul Robertson Family Educational Scholarship Program

Source: Daily News | 2016-02-12
Shaw Communications Inc.  announced it has awarded scholarships of $2,500 to 512 children of Shaw employees enrolled in post-secondary institutions in honour of Paul Robertson, the late President of Shaw Media.

Corus Files Information Circular for Proposed Acquisition of Shaw Media

Source: Daily News | 2016-02-12
Corus Entertainment Inc.  today announced it will hold a special meeting of shareholders to consider its proposed acquisition of Shaw Media Inc.  at Corus Quay, 25 Dockside Drive, Toronto, Ontario at 10 a.m. (Eastern Time) on March 9,...