Consolidated Financial Highlights

“We posted strong results in the second quarter, delivering solid revenue growth whilst attracting more customers across our Wireless and Internet businesses,” said Guy Laurence, President and Chief Executive Officer. “We continued to make meaningful improvements to the customer experience, delivering our third straight quarter of Wireless postpaid churn improvement. We expanded our roaming leadership with the launch of Fido Roam, continued the rollout of our Gigabit Internet service to almost half our cable footprint, and introduced two innovative leapfrog solutions to Canadian businesses. Overall, we’re making good headway on our Rogers 3.0 strategy.”

Key Financial Highlights

Higher revenue
Consolidated revenue increased 2% this quarter, reflecting revenue growth of 1% in Wireless, 6% in Media, and 3% in Business Solutions, with stable revenue in Cable. Wireless service revenue increased by 5% primarily as a result of a larger subscriber base and the continued adoption of higher-postpaid-ARPA-generating Rogers Share Everything plans. Cable revenue was stable as continued double-digit Internet revenue growth of 15% fully offset the ongoing decline in Television and Phone revenue. We continue to see an ongoing shift in product mix to higher-margin Internet services. Media revenue increased primarily due to the continued success of our sports-related assets, mainly from the Toronto Blue Jays and the strength of Sportsnet, partially offset by lower advertising revenue in conventional broadcast television, publishing, and radio.

Higher adjusted operating profit
Higher consolidated adjusted operating profit this quarter largely reflects an increase in Wireless adjusted operating profit as a result of higher service revenue.

Higher net income and adjusted net income
Net income and adjusted net income increased this quarter primarily as a result of higher adjusted operating profit and lower other expense, partially offset by higher depreciation and amortization. Net income also benefitted from lower restructuring costs.

Substantial free cash flow affords financial flexibility
This quarter, we continued to generate substantial cash flow from operating activities and free cash flow of $1,121 million and $495 million, respectively. Higher free cash flow reflects an increase in adjusted operating profit and lower cash tax payments, partially offset by higher additions to property, plant and equipment.

Our solid financial results enabled us to reduce outstanding debt, continue to make investments in our network, and still return substantial capital to shareholders. We paid $247 million in dividends this quarter.

Rogers 3.0

Our Rogers 3.0 plan is a multi-year plan intended to:

• re-accelerate revenue growth in a sustainable way; and
• continue our track record of translating revenue into strong margins and free cash flow, a solid return on assets, and ultimately increasing returns to shareholders.

There are a number of opportunities we expect will help drive improved performance going forward, including:

• further improving the customer experience;
• maintaining leadership and momentum in Wireless;
• strengthening our Cable offerings; and
• driving growth in the business market.

Improving the Customer Experience

Our improvements to the customer experience are a key driver in lowering our Wireless postpaid churn. This quarter, we improved postpaid churn by 5 basis points to 1.14%, which represents our lowest churn in the past two years and the third quarter in a row in which we posted an improvement to this metric.

We are committed to enhancing our self-serve options, which we expect will further decrease the need for customers to contact us. During the quarter, self-serve transactions on the Rogers brand increased by 56% year on year. We also reduced the number of times our customers contacted us by 8% from the same quarter last year. The latest example of Rogers’ commitment to self-serve technology is Data Top-Ups, which allow Wireless customers to manage their data consumption on a month-by-month basis and purchase extra data if needed.

We continue to introduce innovative services. This quarter, we extended our Roam Like Home model to our Fido customers as Fido Roam. Due to the success of Roam Like Home, roaming-related complaints from Rogers customers to the Commissioner for Complaints for Telecommunications Services are on track to decrease by 90% this year from the 2024-13 results. We expect Fido Roam to be successful as well.

Maintaining Leadership and Momentum in Wireless
Our compelling value propositions, improving customer experience, and best-in-class network continue to drive momentum in our Wireless segment. We reported strong service revenue growth this quarter and improved adjusted operating profit year on year. For the fourth quarter in a row, we significantly increased postpaid net additions year on year. This quarter, we saw an increase of over 170 percent, or 41,000, to 65,000 net additions.

Strengthening Our Cable Offerings
Subscriber trends are improving in our Cable segment and we are well positioned to improve further based on:

• the strong popularity of IGNITE Internet, including our recent launch of one gigabit speeds; and
• enhanced TV offerings, including an improved legacy user interface, 4K TV, and the launch of Internet Protocol Television (IPTV), which is expected at the end of this year.

IGNITE Internet

Our Cable product mix continues to shift to higher-margin Internet services. We continued to generate double-digit Internet revenue growth in the quarter at 15% and tripled Internet net additions to 12,000 from the same quarter last year.

We have made gigabit Internet speeds available to approximately two million homes and are well on track with our plan to deliver gigabit Internet speeds to our entire cable footprint of over four million homes by the end of 2024 at an incremental in-year capital cost of less than $50 per home. We will increase capacity as the demand for speed grows with further annual success-based capital investments, positioning us well to earn attractive returns on investment for our shareholders.

TV offerings
Consumer interest in 4K TV continues to grow. By the end of 2024, we expect to have delivered over 100 live sporting events in 4K. To achieve the high quality 4K resolution, as well as to support our anticipated IPTV introduction, high levels of bandwidth are required. Our hybrid fibre-coaxial cable network already has the capability to deliver the required bandwidth. With more 4K television sets and video streaming devices in the home, the high bit rate requirement further emphasizes the speed and capacity advantages of Rogers’ hybrid fibre-coaxial cable network over the legacy networks of our telecommunication competitors.

Driving Growth in the Business Market
Rogers is currently under-indexed in this growing market. Recently, we launched two more leapfrog solutions for Canadian enterprises. Rogers Unison is a business collaboration solution that enables small businesses to forego landlines by offering the features of a traditional desk phone on a smartphone. We also introduced the first of a new portfolio of cloud-based solutions. The Rogers Public Cloud enables businesses to manage their IT infrastructure in the cloud securely and cost effectively. These are the latest in our ongoing rollout of services for business customers. It will take time to educate and penetrate the market on these new offerings, but we look forward to the contribution from these longer-term growth opportunities.

About non-GAAP measures
This earnings release contains non-GAAP measures such as adjusted operating profit, adjusted operating profit margin, adjusted net income, free cash flow, adjusted net debt, adjusted net debt / adjusted operating profit, and adjusted basic and diluted earnings per share. These non-GAAP measures should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under International Financial Reporting Standards (IFRS), and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” in this earnings release for information about these measures, including how we calculate them.

For More Information

You can find more information relating to us on our website (rogers.com/investors), on SEDAR (sedar.com), and on EDGAR (sec.gov), or you can e-mail us at investor.relations@rci.rogers.com. Information on or connected to these and any other websites referenced in this earnings release is not part of, or incorporated into, this earnings release.

All dollar amounts are in Canadian dollars unless otherwise stated. All percentage changes are calculated using the rounded numbers as they appear in the tables. This earnings release is current as at July 20, 2024 and was approved by the Audit and Risk Committee of our Board of Directors (the Board) on that date. This earnings release includes forward-looking statements and assumptions. See “About Forward-Looking Information” for more information.

In this earnings release, this quarter refers to the three months ended June 30, 2024 and year to daterefers to the six months ended June 30, 2024. All results commentary is compared to the equivalent periods in 2024 or as at December 31, 2024, as applicable, unless otherwise indicated.

Summary of Consolidated Financial Results

Key Changes in Financial Results Compared to 2024

Revenue
Wireless service revenue increased 5% this quarter and 4% year to date as a result of a larger subscriber base and the continued adoption of higher-postpaid-ARPA-generating Rogers Share Everything plans.

Cable revenue was stable this quarter due to Internet subscriber growth, movement of Internet subscribers to higher speed and usage tiers, and the impact of pricing changes across most product types, offset by TV and Phone subscriber losses over the past year. Year to date, Cable revenue decreased 1% due to lower TV and Phone subscriber bases.

Business Solutions revenue increased this quarter and year to date as the growth in on-net next generation services, including our data centre businesses, more than offset the continued planned reduction in lower-margin, off-net legacy revenue.

Media revenue increased this quarter and year to date primarily as a result of the continued growth of sports-related revenue, partially offset by lower advertising revenue in conventional broadcast television, publishing, and radio.

Adjusted operating profit
Wireless adjusted operating profit increased this quarter and year to date from service revenue growth as described above, partially offset by higher costs associated with increased volumes and subsidy rates of devices.

Cable adjusted operating profit was stable this quarter as a result of stable revenue and operating expenses. Year to date, Cable adjusted operating profit decreased marginally as a result of the decrease in revenue discussed above.

Business Solutions adjusted operating profit increased this quarter and year to date as a result of higher revenue and lower service costs.

Media adjusted operating profit was stable this quarter as a result of increased revenue as described above, offset by increased operating expenses. Year to date, adjusted operating profit decreased 29% primarily as a result of lower conventional advertising revenue in the first quarter of 2024.

Results of our Reporting Segments

WIRELESS

Wireless Financial Results

Wireless Subscriber Results ¹

Service revenue
The 5% increase in service revenue this quarter and 4% increase year to date were a result of:

• a larger postpaid and prepaid subscriber base; and
• the continued adoption of customer-friendly Rogers Share Everything plans. These plans generate higher postpaid ARPA, bundle in various calling features and long distance, provide the ability to pool data usage across multiple devices, and grant access to our other offerings, such as Roam Like Home, Rogers NHL GameCentre LIVE, Spotify, shomi, and Texture by Next Issue.

The 5% increases in postpaid ARPA this quarter and year to date were the result of the continued adoption of Rogers Share Everything plans relative to the number of subscriber accounts as customers have increasingly utilized the advantages of premium offerings and access their shareable plans with multiple devices on the same account.

The stable blended ARPU this quarter and year to date was a result of:

• increased service revenue as discussed above; offset by
• the impact of expanding our lower-blended-ARPU-generating prepaid subscriber base relative to our total subscriber base as a result of our acquisition of Mobilicity; and
• the general increase in prepaid net additions over the past year.

Excluding the impact of the addition of Mobilicity, blended ARPU would have increased by 1% this quarter and year to date.

We believe the increases in gross and net additions to our subscriber base this quarter and year to date, as well as the lower churn, were results of our strategic focus on enhancing the customer experience by providing higher-value offerings, such as our Share Everything plans, improving our customer service, and continually increasing the quality of our network.

Equipment revenue
The 27% decrease in equipment revenue this quarter and 6% decrease year to date were a result of:

• larger average subsidies given to customers who purchased devices; partially offset by
• higher gross additions; and
• a greater number of device upgrades by existing subscribers. The increase in device upgrades this quarter was 3%.

Operating expenses

Cost of equipment

The 3% increase in the cost of equipment this quarter and 10% increase year to date were a result of:

• increased equipment sales volumes primarily from our higher gross additions; and
• the increase in device upgrades by existing subscribers, as discussed above.

The year to date increase was also affected by a shift in the product mix of device sales towards higher-cost smartphones.

Other operating expenses
The 2% increase in other operating expenses this quarter and 3% increase year to date were a result of:

• higher service costs, partially as a result of our value-add offerings;
• incremental costs as a result of our acquisition of Mobilicity; and
• higher advertising costs; partially offset by
• lower commissions resulting from improvements in our sales channels; and
• various cost efficiency and productivity initiatives.

Adjusted operating profit

The increases in adjusted operating profit this quarter and year to date were a result of the revenue and expense changes discussed above.

CABLE

Cable Financial Results

Cable Subscriber Results ¹

Revenue
The stable revenue this quarter and 1% decrease year to date were primarily a result of:

• a higher subscriber base for our Internet products; and
• the impact of pricing changes implemented over the past year; offset by
• Television and Phone subscriber losses over the past year.

Internet revenue

The 15% increase in Internet revenue this quarter and 13% increase year to date were a result of:

• general movement of customers to higher speed and usage tiers of our IGNITE broadband Internet offerings;
• a larger Internet subscriber base; and
• the impact of changes in Internet service pricing; partially offset by
• a decline in additional usage-based revenue as portions of the subscriber base move to the higher-value, unlimited usage plans.

Television revenue

The 7% decreases in Television revenue this quarter and year to date were a result of:

• the decline in Television subscribers over the past year; and
• more promotional pricing provided to subscribers; partially offset by
• the impact of Television service pricing changes implemented over the past year.

Phone revenue

The 14% decrease in Phone revenue this quarter and 15% decrease year to date were a result of:

• the impact of pricing packages, primarily related to IGNITE multi-product bundles; and
• a smaller subscriber base.

Operating expenses

The stable operating expenses this quarter and 1% decrease year to date were a result of:

• lower service costs;
• relative shifts in product mix to higher-margin Internet from conventional Television broadcasting; and
• various cost efficiency and productivity initiatives; offset by
• increased advertising, partially related to our launch of 4K TV.

Adjusted operating profit

The stable adjusted operating profit this quarter and the marginal decrease year to date were a result of the revenue and expense changes discussed above.

BUSINESS SOLUTIONS

Business Solutions Financial Results

Revenue
The 2% increases in service revenue this quarter and year to date were a result of:

• the continued execution of our plan to grow higher-margin, next generation on-net and near-net IP-based services revenue; partially offset by
• the continued decline in our legacy and off-net voice business, a trend we expect to continue as we focus the business on next generation on-net and near-net opportunities and customers move to more advanced and cost-effective IP-based services and solutions.

Next generation services, which include our data centre operations, represented 82% of total service revenue in the quarter (2015 – 78%) and 81% year to date (2015 – 77%).

Operating expenses
The 1% decrease in operating expenses this quarter and 2% decrease year to date were a result of lower service costs, primarily due to the shift in costs as customers move from lower-margin legacy products to higher-margin next generation products.

Adjusted operating profit
The 15% increase in adjusted operating profit this quarter and 13% increase year to date were a result of the revenue and expense changes discussed above.

MEDIA

Media Financial Results

Revenue
The 6% increase in revenue this quarter and 2% increase year to date were a result of:

• higher sports-related revenue, driven by the strength of Sportsnet and success of the Toronto Blue Jays; partially offset by
• lower advertising revenues across radio, publishing, and broadcast TV.

Operating expenses

The 7% increase in operating expenses this quarter and 3% increase year to date were a result of:

• higher sports-related costs; partially offset by
• lower conventional broadcast TV and radio costs, partly due to cost savings from previously announced job cuts.

Adjusted operating profit

The stable adjusted operating profit this quarter was a result of the increase in sports-related revenue, offset by higher related expenses. Year to date, the 29% decrease was primarily a result of lower conventional advertising revenue in the first quarter of 2024.

ADDITIONS TO PROPERTY, PLANT AND EQUIPMENT

Wireless
The decreases in additions to property, plant and equipment in Wireless this quarter and year to date were primarily a result of higher LTE network investments incurred last year relative to this year to enhance network coverage and the quality of our network. Deployment of our 700 MHz LTE network has reached 89% of Canada’s population as at June 30, 2024 (December 31, 2024 – 78%). The 700 MHz LTE network offers improved signal quality in basements, elevators, and buildings with thick concrete walls. Deployment of our overall LTE network has reached approximately 94% of Canada’s population as at June 30, 2024 (December 31, 2024 – 93%).

Cable
The increases in additions to property, plant and equipment in Cable this quarter and year to date were a result of greater investment in network infrastructure to further improve the reliability and quality of our network. We believe this allows us to keep ahead of customer data demands, to increase the capacity of our Internet platform to deliver gigabit Internet speeds across our Cable footprint by the end of the year, and to support our anticipated introduction of IPTV later this year. Year to date, this increase was partially offset by lower information technology infrastructure and customer premise equipment-related expenditures.

Business Solutions
The decreases in additions to property, plant and equipment in Business Solutions this quarter and year to date were the result of investments in our data centres last year.

Media
The increases in additions to property, plant and equipment in Media this quarter and year to date reflect greater current year investments made to our digital platforms and broadcast facilities.

Corporate
The increases in additions to property, plant and equipment in Corporate this quarter and year to date were a result of higher spending on premise improvements at our various offices as well as higher information technology investments.

Capital intensity
Capital intensity increased this quarter and year to date as a result of higher additions to property, plant and equipment due to the timing of investments in our network as described above relative to the increase in revenue described previously. Consistent with our guidance, which we announced on January 27, 2024, we continue to expect lower additions to property, plant and equipment this year.

Financial Guidance

There are no changes at this time to the consolidated guidance ranges for revenue, adjusted operating profit, free cash flow, or additions to property, plant and equipment, which were provided on January 27, 2024. See “About Forward-Looking Information” in this earnings release and in our 2024 Annual MD&A. Adjusted operating profit and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. They are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.

Key Performance Indicators

We measure the success of our strategy using a number of key performance indicators that are defined and discussed in our 2024 Annual MD&A and this earnings release. We believe these key performance indicators allow us to appropriately measure our performance against our operating strategy as well as against the results of our peers and competitors. The following key performance indicators are not measurements in accordance with IFRS and should not be considered an alternative to net income or any other measure of performance under IFRS. They include:

• Subscriber counts;
• Subscriber churn;
• Postpaid average revenue per account (ARPA);
• Blended average revenue per user (ARPU); and
• Capital intensity.

Non-GAAP Measures

We use the following non-GAAP measures. These are reviewed regularly by management and our Board in assessing our performance and making decisions regarding the ongoing operations of our business and its ability to generate cash flows. Some or all of these measures may also be used by investors, lending institutions, and credit rating agencies as indicators of our operating performance, of our ability to incur and service debt, and as measurements to value companies in the telecommunications sector. These are not recognized measures under GAAP and do not have standard meanings under IFRS, so may not be reliable ways to compare us to other companies.

Rogers Communications Inc.
Interim Condensed Consolidated Statements of Income
(In millions of Canadian dollars, except per share amounts, unaudited)

Rogers Communications Inc.
Interim Condensed Consolidated Statements of Financial Position
(In millions of Canadian dollars, unaudited)