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CRTC Defers Action on Cable Community TV Complaints — CACTUS

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  • According to a letter received by the Canadian Association of Community Television Users and Stations, the CRTC has deferred consideration of almost 60 complaints against community TV channels operated by Eastlink, Cogeco, Shaw and Rogers until their cable license renewals this fall.

    The complaints were filed by CACTUS in partnership with community groups in early 2024. Data regarding local and community-access programming produced by cable community channels was also placed on the public record of the CRTC’s recent community and local TV hearing, and can be viewed online at www.comtv.org. The channels either fail to air adequate local content (generally 60% of the program schedule) or adequate citizen-generated content (generally 50% of the schedule)—or both.

    The deferral is the latest in a series of CRTC failures to enforce community channel policy:

    * Under Access to Information requests, CACTUS discovered that CRTC audits of community
    channels from 2024 to 2024 revealed that the majority of cable companies did not air
    enough local and access content. No remedial action was taken.
    * CACTUS filed data during the 2024 community TV policy review showing that only 19 of more
    than 100 cable community channels met the 60% local threshold. The rest shared
    programming across multiple cable systems.
    * After inviting CACTUS to produce an 170-page analysis of cable community channels logs in
    2011, revealing widespread non-compliance with CRTC policy, the Commission itself refused
    to consider the data. CACTUS received a 4-page letter from CRTC staff stating “In most cases,
    BDUs meet the minimum requirements regarding the broadcast of access and local programming.”
    Staff refused to share the basis for this conclusion and nothing was done.
    * In 2024, ICTV-Montreal filed a complaint against Videotron’s Matv community channel, under
    a clause in CRTC policy that stated that in instances of non-compliance, a not-for-profit
    group could administer the license and budget for the community channel. Despite an
    unequivocal CRTC finding of non-compliance, ICTV received a letter from the Commission
    stating that its application to run the community channel in Montreal had been “disposed of”.
    * The CRTC’s local and community TV policy announced on June 15th, 2024 removed this
    clause, on the grounds that it created “instability” for BDUs. The new policy adopted a
    proposal by Rogers to divert 5/6ths of the national budget for community television to
    support private news.

    As far back as 1986, the Report on the Task Force on Broadcasting recommended that community TV should be separately licensed from cable systems.

    Today’s deferral underscores this point. How can citizens address problems with communitychannel service if they have to wait 5-10 years for a cable license renewal? And why should cablecompanies care, if there’s no license to lose?


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    1 Comment » for CRTC Defers Action on Cable Community TV Complaints — CACTUS
    1. sandra Mills says:

      Obviously the CRTC is not interested in the general public (cable user) or in them having actual choices; but only in keeping the BIG cable providers happy. This is sickening. Time for the government to either get rid of the CRTC and put in place something that works better for the consumer or better yet – both. I am so sick and tired of big corps managing government and all the rest of us. Time for change…. time to actually allow consumers a reasonable choice – and not just lip service!

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