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News
April 5, 2024
Purpose of the Three-Year Plan The plan provides a rolling three-year horizon of key CRTC activities. The document is intended to provide Canadians, industry and other interested stakeholders and groups with important information to prepare for and participate in the…
News
April 5, 2024
Cogeco Connexion is pleased to announce that it has received an Employment Equity Achievement Award (EEAA) in the Outstanding Commitment category from Employment and Social Development Canada. The award was presented this past Friday in Montréal during an event bringing…
News
March 30, 2024
Rogers again leads the industry in reducing the number of customer complaints to the CCTS. According to the 2024-16 mid-year report of the Commissioner for Complaints for Telecommunications Services, complaints from Rogers dropped dramatically by 65% and Fido decreased by…
News
March 30, 2024
Consumer demand for the services of the industry’s independent, impartial telecom complaints-handling body remained steady in the first half of this fiscal year, according to the second annual Mid-Year Report released today by the Commissioner for Complaints for Telecommunications Services.…
News
March 30, 2024
Following the recent announcement of new TV bundles for consumers, Cogeco Connexion is proud to launch a TV offering specifically designed for small and medium-sized businesses and larger enterprises in Ontario and Québec. Cogeco Connexion unveils today a wide variety…
News
March 17, 2024
The Canadian Radio-television and Telecommunications Commission today announced that Canadians will be able to turn to the Commissioner for Complaints for Telecommunications Services (CCTS) for help in resolving issues about their television service providers. All licensed television service providers will…
News
March 14, 2024
Cogeco Connexion is pleased to announce that it has won four customer service excellence awards from the Service Quality Measurement Group (SQM) as part of the 17th North American Contact Center Industry Awards 2024. It won three awards in the…
News
March 8, 2024
The Society of Cable Telecommunications Engineers (SCTE), which operates globally as the International Society of Broadband Experts (ISBE), has implemented energy-efficient solutions that have reduced grid dependency by more than 200,000 kilowatt hours (kWh) and have increased operational readiness for…
News
March 1, 2024
As of today, Canadians can subscribe to an affordable basic television package that costs no more than $25 per month. They will also have the option of supplementing this package with additional channels, either individually or in bundles of up…
News
February 19, 2024
In a dynamic communications marketplace, Canadians have choices in innovative communications service providers. The Canadian Radio-television and Telecommunications Commission is helping Canadians find the providers that best meet their needs with a new tool on its website. Through the new…
